Red Hat Extends Mission-Critical Automation for Customers Across the Hybrid Cloud

Red Hat Summit and AnsibleFest 2024 occurred earlier last month on May 6-9th.  If you were unable to attend or want to relive the experience, visit Red Hat TV to access keynotes, interviews, and takeaways from Red Hat Summit and explore insights relevant to your career. Register or log in to your Red Hat account to watch free episodes. Read the following press release announcement on the industry-leading Red Hat Ansible Automation Platform that brings a trusted, effective, end-to-end automation solution to nearly every enterprise use case, from traditional datacenters to multiple public clouds to the network’s edge.

During Red Hat Summit 2024, we highlighted how organizations across the globe are using Red Hat Ansible Automation Platform to help smooth cloud-native operations, establish a wide-ranging automation culture and respond more quickly to potentially disastrous challenges.

“We’re pleased to have Ansible Automation Platform serve as the linchpin for these technology efforts, providing the mission-critical element of any effective modern IT strategy.” Sathish Balakrishnan, Vice President and General Manager, Ansible, Red Hat

Red Hat continues to make Ansible Automation Platform the mission-critical automation solution for operating complex hybrid clouds, from the datacenter to multiple public clouds to the edge, along with AI applications at scale. These customers and many others are using Ansible Automation Platform to deliver new and innovative solutions to meet today’s IT challenges while preparing for technology needs yet to come, like using AI as a natural progression of IT automation. These implementations include:

City and County of Denver manages and coordinates public services for residents and visitors of one of America’s most livable cities, with the population growing 20% in just the last decade. This work became even more important—and more challenging—when the COVID-19 pandemic forced a rapid, long-term shift to remote work. To support more than 15,000 employees working from home, the government sought to adapt its new collaboration tool, Microsoft Teams. By automating provisioning, scaling tasks, application deployments, creating playbooks and configuration management with Ansible Automation Platform, Denver supported 514% growth in Teams use. They also quickly launched a digital emergency operations center (EOC) with 75% completion over a single weekend early in the pandemic, providing a central facility for government leaders to strategically enact emergency management and policies. Now, Denver can react more quickly to potential disasters and establish future EOCs in just 15 minutes with the right people and documents ready.

After implementing an automation Center of Excellence and socializing the automation program, Denver continues to find new use cases, promote success and gather metrics to support change. The city is sharing details of its IT automation success with other cities in Colorado to set the standard in emergency management efforts.

Navy Federal Credit Union, the world’s largest credit union with more than 13 million members and $171 billion in assets, is a leader in an ever-evolving industry, where the use of technology is key to serving US veterans, retired service members, active duty members in all branches of the armed forces and their families. The institution enlisted Ansible Automation Platform for its functionality and ease of use. By fostering a culture of openness, transparency and collaboration, Navy Federal met its technological and cultural goals by closing automation adoption gaps. Provisioning time to value dropped from 11 days down to 1 day, and the credit union improved consistency across teams and adopted an automation community of practice. Ansible Automation Platform became an accelerator of cultural change: Teams who were speaking different programming languages could now share code, ideas and workflows in a common format.

As Navy Federal expands usage across all infrastructure and targets AI implementation for the future, it plans to use Ansible Automation Platform as the foundation with transparency, innovation and flexibility.

Sathish Balakrishnan, vice president and general manager, Ansible, Red Hat

“Automation is critical to help drive and sustain innovation with our customers, no matter the use case or region and whether they adopt the platform early or are automation experts tapping Ansible to support new AI possibilities. We’re pleased to have Ansible Automation Platform serve as the linchpin for these technology efforts, providing the mission-critical element of any effective modern IT strategy.”

Sean Greer, director of IT Service Delivery, City and County of Denver

“During a very challenging, fast-moving situation, automation has helped create standard, repeatable processes. We can’t predict the future, but we know we will face challenges related to hiring and resource availability. Being able to automate processes will be fundamental to supporting new, digital ways of working to solve these challenges.”

Craig Mitchell, manager of Site Reliability Engineering, Navy Federal Credit Union

“No matter how great a tool or the strategy behind it is, successful adoption of a major change isn’t going to be sustainable without the right culture in place. We initially chose Ansible Automation Platform because of its accessibility, ease of use and our belief in the open source ethos behind the project. What transpired was that Ansible Automation Platform became an accelerator of cultural change and we won big. We built a culture that is ready — and eager — to take on whatever is coming next.”

Additional Resources


Join us May 12-15, 2025 in Orlando, Florida for Red Hat Summit and AnsibleFest 2025. You can sign up to receive email updates directly to your inbox or keep an eye on our website for more details to come.

About Red Hat

­Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers develop cloud-native applications, integrate existing and new IT applications, and automate and manage complex environments. A trusted adviser to the Fortune 500, Red Hat provides award-winning support, training, and consulting services that bring the benefits of open innovation to any industry. Red Hat is a connective hub in a global network of enterprises, partners, and communities, helping organizations grow, transform, and prepare for the digital future.

About IC Insiders

IC Insiders is a special sponsored feature that provides deep-dive analysis, interviews with IC leaders, perspective from industry experts, and more. Learn how your company can become an IC Insider.