Fairfax, VA-based Avaya Government Solutions and Los Angeles, CA-based collab9 announced on October 25 that they have entered into an joint agreement to deliver secure cloud unified communications (UC) solutions to the federal government. This FedRAMPSM authorized service features the industry-leading suite of Avaya Aura Communication Manager products to deliver instant messaging, presence, VOIP (Voice over Internet Protocol) unified messaging (UM), audio and video conferencing, collaboration and contact center features and functions from a secure cloud environment.
Committed to offering “best of breed,” FedRAMPSM authorized unified communications services to federal agencies, collab9 integrates the most advanced technology available in the marketplace into an interoperable platform to deliver a common user experience across the entire enterprise.
Collab9 CEO Kevin Schatzle said of the partnership with Avaya: “The Avaya Aura® Communication solution is recognized throughout the US federal government as ’best in class’ for Enterprise UC and Contact Center (CX) technology. This solution enables federal agencies nationwide to transform their legacy environments to the next generation of unified communications technology. We enter this partnership with Avaya with great anticipation and a shared vision of facilitating digital transformation in the federal government.”
Collab9’s Avaya-based cloud unified communications solution is available now through Avaya and its value-added integrators and reseller partners.
“We have made a significant investment with our partner collab9 to provide our customers with a seamless, transparent and immediate transition to the cloud, which we believe will provide a much lower total cost of ownership, while providing a future proof service offering,” said Jerry Dotson, vice president of Avaya Government Solutions. “The Avaya/collab9 relationship enables access to a variety of scalable enterprise-grade UC services capabilities, from a trusted government IT leader, all on a fixed cost per user basis. Avaya Government Solutions, working with collab9, can meet the needs and mission objectives of any government agency.”